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On Internet Explorer 1. Go to the Tools menu. 2. Select Pop-up Blocker. 3. Click Pop-up Blocker Settings. 4. In the Pop-up Blocker Settings, add www.sxmone.com as the "Address of Web site to allow" and click the Add button. 5. Close all Internet Explorer windows. |
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On Firefox Depending on versions: 1. On Windows, open the Options dialog under the Tools menu. 1.1. On Macintosh, open the Preferences dialog under the Firefox menu. 2. Click the Content or Web Features icon. 3. Here you should see a checkmark next to the option to block popup windows. Click the Exceptions or Allowed Sites button to the right of it. 4. Type www.sxmone.com as the "address of web site," then click the Allow button 5. Click OK in the Allowed Sites screen, then click OK again for the Options/Preferences screen. |
| When you reopen your favorite browser, you should be able to access our messenger without receiving an error message. If not, you may have a third-party tool blocking popups. You should be able to get the proper assistance from them. | |